Are you considering using a managed service provider or fractional IT team to help you meet your information technology needs? Whether you don’t have enough IT staff, have fluctuating demands, or are experiencing a problem outside of your expertise, supplementing your IT team can be extremely beneficial to your company’s success. But if you’re wondering exactly how an MSP can help even if you have an on-staff IT team, you’ve come to the right place. Our Premier IT team has years of experience assisting companies with an in-house IT team to meet their goals. Read on to discover the 5 benefits of supplementing an on-staff IT team with an MSP or fractional IT support.
What is an MSP?
An MSP is a managed service provider in the IT world. The MSP provides IT services and support for businesses that need supplemental support. MSP services often include:
- Infrastructure monitoring
- IT support
- Cybersecurity protection
- System backup and cloud services
- IT technical consulting and strategy developing
- Technology vendor management
- IT leadership and planning
- And more
There are so many useful ways that an MSP can enhance your in-house IT team. By partnering with a fractional IT provider, you can ensure that every information technology base is covered at your company, reduce the stress of procuring technology, and rest assured you have assistance anytime you need it.
Benefits of Supplementing Your IT Team with an MSP
By now, you probably have a rough idea of how an MSP can benefit your business. However, we’re going to talk about the benefits in depth so you can understand the magnitude of help that supplementing your IT support can offer you. So, read the benefits below to learn how an MSP and fractional IT services can help – even if you have an on-staff IT team already.
1. More Efficiency and Productivity
Using an MSP to supplement your IT team enhances efficiency and productivity within your company. An MSP aims to get the pesky, time-consuming tasks out of the way, so your IT team can focus on the important day-to-day things. With help from fractional IT, updates can be completely regulated, your company can have on-call support when problems arise, and technology accrual is covered – and that’s just the beginning. As a result, your IT team will be able to be more efficient and your company can increase productivity as a whole.
2. Greater Savings
Instead of having to increase your annual budget by $40,000+ for every new IT addition, it’s oftentimes a lot more affordable to expand your offerings using an MSP. With this method, you merely pay for their time rather than keeping them on permanently like you would with a new employee. This option is great for companies with fluctuating IT work throughout the year. By using the augmented staffing method, it will likely result in more savings for your company budget.
3. Enhanced Flexibility
One huge perk of having an MSP on your side is that you’ll enhance your company’s flexibility. Whether you need extra support at various times throughout the year or someone on your IT team is sick or has an upcoming vacation, having a team that’s always ready to fall back on is incredibly convenient. On top of that, the IT leadership and planning is unmatched, so you’ll always have direction on where to go next.
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4. Gain Advanced Expertise
Adding technical support in the form of an MSP is great for expanding IT expertise. Every managed service provider has skilled employees that have dealt with everything in the IT world. The team isn’t created by beginners but by people with advanced skills in information technology. If you want the best of the best safeguarding your system, an MSP is the best option to do just that. Plus, if there’s something outside of your team’s expertise, a fractional IT team is the best solution.
5. Acquire On-call Support
Acquiring on-call support is one of the greatest benefits of partnering with a fractional IT team. If your in-house IT team is already overloaded with daily tasks, having an MSP there to cover the rest is convenient. When companies need assistance with technology fixes throughout the day, it can be nice to have a team ready whenever you need them. That way, your own IT team doesn’t have to drop everything to respond to IT emergencies when their schedule is already packed.
Where to Find a Great MSP IT Team
To find an MSP IT team, you can research options in your local area or entrust the expert team at Premier IT for remote and on-site support. Our IT team has years of experience providing every facet of information technology services to small and medium businesses as well as larger organizations. From technical support to complex projects to IT planning and consulting, we have you covered. Reach out to us today to get started.
Premier IT is a dedicated IT support team that manages all your technology needs. We pay attention to the details so you can focus on what you do best. We provide technical consulting, hosted infrastructure, computer & network support, security, Microsoft support, repairs, network monitoring and more. If your small business needs reliable technical support, contact our team of experienced technicians and engineers.