Managed Services, Security, Technology, Support

6 Reasons Why Your Small Business Needs IT Support

Gone are the days of pen and paper record keeping and security being the lock on your filing cabinet. In today's environment, having an IT support team is no longer a 'nice to have' or something that only tech companies need worry about; from streamlining operations to improving customer experiences, the right IT infrastructure can support your business' growth and success.

As a small business, you likely have neither the time nor expertise to build out an in-house IT support team. By utilizing a service that can fill that gap, you can easily capitalize on the many advantages of having such a team and avoid many of those challenges.

Let’s go over some of those advantages:

1. Enhanced Cybersecurity

As technology continues to become more advanced and much more accessible to people with bad intentions, the number of security risks to small businesses increases. Hackers, scammers, and other cybercriminals are targeting smaller businesses, seeing them as more vulnerable targets lacking in the same security measures of larger organizations. IT support plays a critical role in finding and eliminating potential gaps in your systems, safeguarding your data, and ensuring you maintain a high level of trust with your customers.

2. Improved Efficiency and Productivity

Most small businesses are operating with limited resources, which could include their personnel or financial limitations. What this means is that any opportunity to optimize efficiency and productivity needs to be taken. IT support can be a game changer to capitalize on these opportunities. From streamlining processes, enhancing communications, and automating repetitive tasks, to analyzing bottlenecks, an IT support team can help you save time and reduce errors.

3. Scalability and Flexibility

As your business grows, so do its technology requirements. Scaling your operations can be tricky at the best of times, and doing it without the right IT support and expertise can be challenging and sometimes downright impossible. An IT support team can assess your current technology needs, identify gaps and areas where you may have outgrown previous systems, help you transition to the right tools, or even better, consolidate your tools to deliver a flexible setup that meets those increasing needs.

4. Cost Savings

IT in general, is often seen as an area where money goes in but isn't directly responsible for generating any money out. This couldn't be further from the truth as an IT support team can help prevent costly downtimes via proactive maintenance and improved processes and help you to select and manage the right technology to best support the rest of your business.

5. Expertise and Knowledge

Technology changes quickly, so quickly in fact, that maintaining an in-house team with all of the expertise needed at any given time can be a quickly impossible task for any small business. With an IT support team, you have a skilled team of professionals that can cover a much wider range of expertise than you could ever have in-house, who are dedicated to staying ahead of the curve with new technologies to ensure they are providing you with the best possible value.

6. An Expert Can Do it Best

A sales executive can sell better and faster than an operations specialist and a marketer can write a sharper blog than the HR manager. Not to say those other roles couldn't also do those things, but when you are doing jobs outside of your expertise, it takes longer and typically gives worse results. Not to mention the time that is being taken away from core responsibilities to do these other tasks. This is what often happens with IT measures in a small business. It may be the owner managing these things when that time could be much better spent working on strategic initiatives and providing better service to customers. Allow the experts of a managed IT services support team to take on the work they are best at, and allow the other members of your business, yourself included, to focus on what you do best. You'll quickly find your company is more productive and profitable, and your staff and customers alike are better satisfied.

Premier IT is a dedicated IT support team that manages all your technology needs. We pay attention to the details so you can focus on what you do best. We provide technical consulting, hosted infrastructure, computer & network support, security, Microsoft support, repairs, network monitoring and more. If your small business needs reliable technical support, contact our team of experienced technicians and engineers.