Will this global pandemic improve #customerservice? I am personally experiencing improvements in customer services as a direct result of coronavirus. The “shelter-in-residence” and social distancing have limited businesses offering regular services, but the limited services that businesses are ...
Before the internet, threats to #smallbusinesses were different. Today, it’s the criminals you can’t see that you have to worry about. Thanks to cybercriminals, 60% of companies they steal from go out of business within six months. Coupled with the outlook that 15% of small businesses doubt their ...
When it comes to our workplace environment, it’s clear we’re not in Kansas anymore. And, it’s also becoming clear that we’re unlikely to go back to the way things were before the #COVID pandemic. If you transitioned to #workfromhome as the #coronavirus spread, you are probably thinking about and ...
Lately we’ve been having discussions with clients about how to mitigate the increased #networksecurity vulnerability that comes as more employees #workfromhome. Compared to mature processes and hardened systems for office locations, personal and home networks tend to be less secure and expose both ...
COVID-19 has sprung new challenges and hardships on businesses nationwide. Here are a few ways that businesses are leveraging technology in this trying time. If you have other suggestions, please share them in the comments. #wereinthistogether 1. Workplace Chat Programs: Slack, Flock, or Discord ...
Hackers are selling two critical vulnerabilities for the video conferencing software #Zoom that would allow someone to hack users and spy on their calls. The two flaws are so-called “zero-days”, and are currently present in Zoom’s #Windows and macOS clients. Zero-days are unknown vulnerabilities in software or hardware that hackers can take advantage of to take control ...