Network support specialists are an essential part of enhancing cybersecurity measures and can help in so many other facets of your business. By hiring a network support tech through an MSP or fractional IT provider, you have someone readily available to help with preventative care and ongoing maintenance. Keeping your technology, systems and network up to date ensures that everything is in working order and properly updated to protect against malware, security breaches, and so much more. Our team at Premier IT has years of experience in enhancing efficiency and network security, so we’re here to explain how network support specialists work. Learn how network support specialists enhance cybersecurity measures, what they do, and how to choose the right provider for your company.
What Do Network Support Specialists Do?
Computer network support specialists help analyze, troubleshoot, and maintain your network by pinpointing problems and potential failures so they can then find solutions moving forward. A computer network support specialist is in charge of all things network-related, including:
- Maintenance
- Security
- Website configuration
- Software installation
- Internet troubleshooting
- Network repairs
- User support
- Documentation
A network specialist attends to your main network priorities to keep everything operating properly and fixes things as needed. This support ensures that your network is always running well and downtime will be few and far between.
How Do Network Support Specialists Enhance Cybersecurity?
Interestingly enough, everything a network support tech does goes into enhancing cybersecurity. Whether it’s creating a network audit, keeping up with fixes, or proactively solving security issues, these all enhance the strength and security of your network. Having a professional on hand can make sure your network is in tip-top shape to hold up against any threats.
Network Support Specialist Advantages
Having a network support specialist on hand unlocks numerous advantages, including:
- In-depth industry expertise
- Fixing problems proactively
- Speeding up network performance
- Reducing long-term IT costs
- Fast incident response time
Network Support Specialists Key Areas of Cybersecurity Support
To keep cybersecurity issues in check, a network support specialist offers support in overall network security, infrastructure management, vulnerability assessments, and login authentication.
Security Implementation
Network support techs offer security implementation support by implementing:
- Perimeter security – VPN, intrusion detection systems (IDS), firewalls
- Multi-factor authentication and other access systems
- Network traffic monitoring and reporting
- Patches and security configurations
- Data protection measures
- Security policies and audits
- Incidence response
Network Infrastructure Management
A network support specialist offers key infrastructure management through:
- Detailed network design and planning
- Network implementation and configuration
- Tracking and optimizing network performance
- Diagnosing and resolving network issues
- Maintaining security through VPNs and firewalls
- Tracking and documenting inventory
Vulnerability Assessment
Network support specialists focus on providing vulnerability assessment support by:
- Scanning possible network weaknesses
- Evaluating threat risks
- Completing penetration testing
- Analyzing and reporting
- Managing security patches
- Continually monitoring
- Responding to threats and incidents
Login Authentication
Another key area of support offered by network support specialists is in login authentication. This is seen through:
- Creating, modifying, and deleting user accounts
- Adding and managing password policies
- Enforcing multi-factor authentication systems
Where to Find a Skilled Network Support Specialist
You can find skilled network support specialists in your area, but if you are in the Minnesota metro area, you've already found us; Premier IT's top-notch techs are readily available to help your organization with any IT concern. If you're ready to take proactive steps to safeguard your network and cybersecurity, don't hesitate to reach out today.
Premier IT is a dedicated IT support team that manages all your technology needs. We pay attention to the details so you can focus on what you do best. We provide technical consulting, hosted infrastructure, computer & network support, security, Microsoft support, repairs, network monitoring and more. If your small business needs reliable technical support, contact our team of experienced technicians and engineers.