Articles

What CEOs Should Know About Technology
Managed Services, Security, Technology, Support

What CEOs Should Know About Technology

Why should CEOs have at least a basic understanding of technology? The simple answer is because every company in the world relies on technology in some form. Understanding technology enables CEOs to connect and interact productively with multiple tiers within their organization. Some forms of ...

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Cyberattacks Target Small Businesses
Managed Services, Security, Technology, Support

Cyberattacks Target Small Businesses

While it may be natural to assume that large businesses are prime targets for cybercriminals, that’s not the case. It’s actually small businesses they target most. Hackers know that small businesses assume they’re safe from cyberattacks and, therefore, put cybersecurity on the backburner. ...

Ransomware Attacks Are Increasing
Managed Services, Security, Technology, Support

Ransomware Attacks Are Increasing

The growing availability of ready-made malware is creating opportunities for even inexperienced criminals to launch their own operations. Attacks are picking up as companies are targeted with ransomware impacting their networks. Despite the advice of many cybersecurity experts to the contrary, ...

Small Business Security Lessons
Security, Technology, Support

Small Business Security Lessons

The cyber threats facing small businesses are getting more severe. The pandemic has highlighted those threats, as work from home arrangements have provided fresh meat for hackers keen on exploiting weaknesses in faulty cybersecurity. No longer is it enough to simply protect on-site networks. In the ...

Voice Tech Could Shape the Post-Pandemic Workplace
Technology, AI, artificial intelligence

Voice Tech Could Shape the Post-Pandemic Workplace

As companies work to safely reopen offices, voice technology is about to make itself heard. When it comes to ensuring employees stay safe, the fewer touchpoints, the better. Over the past decade, voice technology has grown thanks to voice-activated systems like Alexa, Google, and Siri. The average ...

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Business Continuity Using Cloud Computing
cloud computing, Managed Services, Security, Technology, cloud environment, business continuity

Business Continuity Using Cloud Computing

It’s easy to agree that technology has helped businesses to continue working during the coronavirus outbreak. Without a doubt, cloud computing has been key to keeping business-critical services going. The benefits are well documented: cloud infrastructure provides companies the flexibility to scale up and down to cope with changing conditions. And, software-as-a-service, ...

Ways to Improve Your Customer Service
Security, Support

Ways to Improve Your Customer Service

Will this global pandemic improve #customerservice? I am personally experiencing improvements in customer services as a direct result of coronavirus. The “shelter-in-residence” and social distancing have limited businesses offering regular services, but the limited services that businesses are making available are even more critical – and its showing! This is what we are ...

Cyber Security
Managed Services, Security, Technology, Support

Cyber Security

Before the internet, threats to #smallbusinesses were different. Today, it’s the criminals you can’t see that you have to worry about. Thanks to cybercriminals, 60% of companies they steal from go out of business within six months. Coupled with the outlook that 15% of small businesses doubt their ability to survive a recession, a #cyberattack is a double threat waiting to ...

Best Practices for Cloud Migration Amid Covid-19
cloud computing, Managed Services, Security, Technology, cloud architecture

Best Practices for Cloud Migration Amid Covid-19

When Covid-19 was declared a pandemic, businesses quickly realized that secure cloud architecture was no longer just nice-to-have. Many organizations were caught off guard as employees began to work from home and students began to learn from home. As the situation continues to unfold, transitioning the right workloads to the cloud in the right way—and right away—is ...

Companies weigh the potential of permanent work-from-home
Managed Services, Support

Companies weigh the potential of permanent work-from-home

When it comes to our workplace environment, it’s clear we’re not in Kansas anymore. And, it’s also becoming clear that we’re unlikely to go back to the way things were before the #COVID pandemic. If you transitioned to #workfromhome as the #coronavirus spread, you are probably thinking about and talking about how things will be different as we return to our office ...