Articles - Managed Services (5)

On-Premise vs. Private Cloud

There’s no doubt that the cloud has made business easier and, for the most part, safer for organizations around the world — and their clients. This is especially true during the pandemic, with remote work being the norm. But not every cloud solution is the same. Affordability, accessibility, and ...

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82% of Companies Give Third Parties Access to All Cloud Data

According to research done by the Wiz Research team — a team of cloud security professionals from Microsoft — we’re far too trusting of the parties we do business with. In fact, over 80% of companies provide 3rd party vendors with access to information and data on their cloud — which may cause both ...

Preventing an Email Outage

Have you had an email outage? We’ve recently received several calls from customers with email issues – here’s what we’ve learned. Email outages are occurring after web developers inadvertently make changes to DNS records. So, when you are having website updates or development work done, there are ...

The Pandemic Increased Vulnerability to Cyber Attacks

As painful as it is, the odds are that you’ll fall victim to a cyberattack one day. Think of what this could do to your business, not only due to funds and data lost or compromised, but also the reactions of clients when they’re told that their information was compromised due to a lack of proactive ...

The Old Way of Handing Out Corporate Hardware Doesn’t Work Anymore

A year ago, supporting a mobile workforce meant assigning a laptop and trusting that they’d use it wisely. For most businesses, mobile hardware was reserved for mobile workers, like those in sales and support—not employees who primarily work at a desk. The more employees work from home, the more ...

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Top 10 Worldwide IT Industry 2021 Predictions

Emerging from the shadow of a largely disruptive 2020 may be cause for celebration on both a societal and commercial level, but the clock is already ticking on the next few years and what they may hold for the IT industry. No less a market intelligence source than the International Data Corporation has put together a list of its Top 10 Worldwide IT Predictions for 2021 ...

Edge Computing

What is edge computing? In simple terms, it is the computing technology needed to support the ever-expanding array of hands-free devices, the internet of things (IoT), artificial intelligence, automated vehicles, 5G, and the list goes on… Edge computing is part of a distributed computing topology in which information processing is located close to the edge – near where ...

Data-Driven Steps to Help Small Businesses Thrive

Many small and medium-sized businesses (SMBs) are facing the same decisions they made as a start-up. But there’s no reason to start over and reinvent the wheel when you have the answers right in front of you. By assessing your digital data, you can make decisions that are vital to not only staying in business but thriving going forward. Start by accounting for the ...

Small Business Tech Trends

The full effect of the pandemic on small businesses is yet to be seen, although we’re certainly aware of the struggles they’re facing. The silver lining is that small businesses that took note of past tech trends were able to use those to their advantage when remote work became the new normal. For example, businesses that already used cloud technology were able to quickly ...

A FIX FROM AFAR: REMOTE CONTROL TECH SUPPORT

A study by the Pew Research Center found that technology use among Americans 65 and over has grown in recent years: Smartphone ownership climbed from 18% in 2013 to 42% in 2017. Internet usage with broadband technology rose from 14% in 2000 to over 65% in 2017 Tablets were owned by 18% in 2013, but this increased to 32% in 2017 The same study asked for reaction to the ...