Articles - Support (6)

Digital Transformation and Cybersecurity During Covid-19
Security, Technology, Support

Digital Transformation and Cybersecurity During Covid-19

COVID-19 has brought out the best and the worst in people. While we’re finding new ways to do business during challenging times, working from home has posed new cybersecurity challenges. During April alone, Google blocked 18 million conspicuous emails aimed at the coronavirus. Although digital ...

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Data-Driven Steps to Help Small Businesses Thrive
Managed Services, Security, Technology, Support

Data-Driven Steps to Help Small Businesses Thrive

Many small and medium-sized businesses (SMBs) are facing the same decisions they made as a start-up. But there’s no reason to start over and reinvent the wheel when you have the answers right in front of you. By assessing your digital data, you can make decisions that are vital to not only staying ...

What CEOs Should Know About Technology
Managed Services, Security, Technology, Support

What CEOs Should Know About Technology

Why should CEOs have at least a basic understanding of technology? The simple answer is because every company in the world relies on technology in some form. Understanding technology enables CEOs to connect and interact productively with multiple tiers within their organization. Some forms of ...

Cyberattacks Target Small Businesses
Managed Services, Security, Technology, Support

Cyberattacks Target Small Businesses

While it may be natural to assume that large businesses are prime targets for cybercriminals, that’s not the case. It’s actually small businesses they target most. Hackers know that small businesses assume they’re safe from cyberattacks and, therefore, put cybersecurity on the backburner. ...

Ransomware Attacks Are Increasing
Managed Services, Security, Technology, Support

Ransomware Attacks Are Increasing

The growing availability of ready-made malware is creating opportunities for even inexperienced criminals to launch their own operations. Attacks are picking up as companies are targeted with ransomware impacting their networks. Despite the advice of many cybersecurity experts to the contrary, ...

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Small Business Security Lessons
Security, Technology, Support

Small Business Security Lessons

The cyber threats facing small businesses are getting more severe. The pandemic has highlighted those threats, as work from home arrangements have provided fresh meat for hackers keen on exploiting weaknesses in faulty cybersecurity. No longer is it enough to simply protect on-site networks. In the remote work environment, every employee’s at-home network and device needs ...

Ways to Improve Your Customer Service
Security, Support

Ways to Improve Your Customer Service

Will this global pandemic improve #customerservice? I am personally experiencing improvements in customer services as a direct result of coronavirus. The “shelter-in-residence” and social distancing have limited businesses offering regular services, but the limited services that businesses are making available are even more critical – and its showing! This is what we are ...

Cyber Security
Managed Services, Security, Technology, Support

Cyber Security

Before the internet, threats to #smallbusinesses were different. Today, it’s the criminals you can’t see that you have to worry about. Thanks to cybercriminals, 60% of companies they steal from go out of business within six months. Coupled with the outlook that 15% of small businesses doubt their ability to survive a recession, a #cyberattack is a double threat waiting to ...

Companies weigh the potential of permanent work-from-home
Managed Services, Support

Companies weigh the potential of permanent work-from-home

When it comes to our workplace environment, it’s clear we’re not in Kansas anymore. And, it’s also becoming clear that we’re unlikely to go back to the way things were before the #COVID pandemic. If you transitioned to #workfromhome as the #coronavirus spread, you are probably thinking about and talking about how things will be different as we return to our office ...

Tips for Working Remotely During the COVID-19 Crisis
Technology, Support

Tips for Working Remotely During the COVID-19 Crisis

COVID-19 has sprung new challenges and hardships on businesses nationwide. Here are a few ways that businesses are leveraging technology in this trying time. If you have other suggestions, please share them in the comments. #wereinthistogether 1. Workplace Chat Programs: Slack, Flock, or Discord help keep communication between team members both consistent and instant. ...